Privacy Policy
Modus Work Ergonomics Ltd. ("Modus Work") manages the processing of personal data collected via moduswork.site. This notice details the categories of data we handle, our retention schedules, access parameters, and your statutory rights.
Who is responsible
Modus Work Ergonomics Ltd., 11 Leadmill Road, Sheffield, S1 4SE, United Kingdom. Direct privacy queries to [email protected].
Legal framework
We handle personal information in accordance with UK GDPR and the Data Protection Act 2018 and the governing regulations of United Kingdom. Where local legislation conflicts with this statement, legal provisions take precedence.
What we collect
During checkout, we record only details required to fulfill your shipment: recipient name, physical address, email, telephone number, and basket items. We do not process or store payment card records on our servers. While you navigate the shop, technical records such as your IP address, browser type, and visited URLs are gathered using the cookies described below.
- Customer contact and shipping details including legal name, delivery address, billing address, email address, and telephone number
- Transaction and purchase history, order logs, pro-forma invoicing records, and settlement verification files
- Technical telemetry and device diagnostics including IP address, operating system, browser configuration, and site navigation timestamps
- Customer support communications, return requests, and post-purchase correspondence records
Why we use it
- To process purchases, manage deliveries, and coordinate return requests.
- To address customer service inquiries and transmit logistical notifications.
- To maintain site integrity, safeguard systems, and monitor traffic patterns.
- To distribute product announcements, strictly when you have opted in, with an unsubscribe link included in each email.
Third-party data disclosure
Logistics partners obtain the contact and address details necessary to complete delivery. Payment operators receive the transactional records required to finalize the transfer. Web hosting and diagnostic platforms process server data under strict confidentiality agreements. We do not sell user data under any circumstances.
Modus Work Ergonomics Ltd. operates strictly within the United Kingdom and does not sell, trade, or rent personal data to third parties under the Data Protection Act 2018 and UK GDPR requirements.
Data retention periods
Order records are stored for the duration mandated by financial and tax regulations, then purged. Account profile records remain active until you request closure. Diagnostic and analytics records are stored for 14 months.
Your rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, United Kingdom residents have the right to access, rectify, erase, restrict, object to processing, and request portability of their personal records held by Modus Work Ergonomics Ltd. Requests must be sent to [email protected].
Security
Modus Work Ergonomics Ltd. processes no payment card information on this website. All orders are settled exclusively via Cash on Delivery or Direct Bank Transfer, meaning card details are never requested, stored, or processed on our servers.
Questions about this policy
Email [email protected] or call +44 114 309 4876 during Mon-Fri 09:30-17:30. We resolve every inquiry within one business day.
- Merchant
- Modus Work Ergonomics Ltd.
- Registered address
- 11 Leadmill Road, Sheffield, S1 4SE, United Kingdom
- [email protected]
- Phone
- +44 114 309 4876
- Working hours
- Mon-Fri 09:30-17:30
- Registration
- Company No. 17928762